Holiday Inn Express & Suites Memorial - Citycentre By Ihg, Houston ~ Discover room options, reviews & pricing

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Key details

About the Hotel

10500 Katy Freeway, Houston, Texas, United States of America, 77043

Holiday Inn Express & Suites Memorial - Citycentre By Ihg, a 3-star hotel in Northwest Houston district, features an outdoor swimming pool, 24-hour front desk, and ATM. The property offers comprehensive safety measures including carbon monoxide detectors, fire extinguishers, and a security system.

Premium Room Amenities

All 123 rooms at Holiday Inn Express feature premium bedding, pillow menus, and laptop-friendly workspaces. Each unit includes a microwave, refrigerator, coffee machine, and flat-screen TV with satellite channels.

Breakfast and Snacks

Holiday Inn Express Memorial-CityCe serves a daily continental breakfast buffet starting from 6:00 AM. Vending machines with snacks and drinks are available onsite.

Leisure Business Facilities

The property maintains a fitness center, outdoor pool, and 24-hour business center. Additional amenities include laundry facilities and luggage storage.

City Center Location

Located in Memorial City, the hotel sits 8 miles from Houston Arboretum and Nature Center, and 8.5 miles from Memorial Park. George Bush Intercontinental Airport is 18.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

305 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Queen Suite Hearing accessible

Max:

4 persons

605 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

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Queen Suite

Max:

5 persons

305 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

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Getting around

Check out the full range of transport modes

City Center

Houston 10.6 mi

Airports

William P. Hobby (HOU) 26.1 mi

George Bush Houston (IAH) 27.2 mi

Train

Dryden/TMC Station 10.8 mi

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Housekeeping
Laundry
Dry cleaning
Stores/Commercial services

Dining

Restaurant
Picnic area/ Tables

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

10500 Katy Freeway, Houston, Texas, United States of America, 77043

Map view

10500 Katy Freeway, Houston, Texas, United States of America, 77043

City landmarks

Shopping Area

Memorial City Mall

1.5 mi

Shopping Area

CityCentre

4200 ft

Amusement Park

Bendwood Park

4200 ft

Shopping Area

Town and Country Village

4200 ft

Studio Movie Grill CityCentre

3300 ft

Houston Community College

2200 ft

Tilt Family Entertainment Ctr

2500 ft

Mosque

Masjid Elfarouq

2900 ft

Elfarouq Mosque

2900 ft

Church

Pines Presbyterian Church

3800 ft

Dong San United Methodist Church

3900 ft

Church

Tallowood Baptist Church

4000 ft

ComedySportz Houston

4200 ft

Commemorative Plaque to Anne Wilford

4300 ft

Church

Episcopal Church of the Holy Spirit

4800 ft

Cinemark Memorial City

1.1 mi

Church

Encourager Church

5000 ft

Texas knife makers supply

5100 ft

Texas United Methodist College

5300 ft

Church

Fair Haven United Methodist Church

1.0 mi

Events

Virtuosi of Houston

1.0 mi

Church

Saint Andrew Lutheran Church

1.1 mi

Church

The Refuge

1.2 mi

440 Wilchester Blvd

Edith L. Moore Nature Sanctuary

1.8 mi

Spring Woods High School Baseball Field

1.8 mi

Exhilarama

1.3 mi

303 Memorial City Way Memorial City Mall

Galerie Spectra

1.4 mi

Iglesia Bautista Nestali

1.3 mi

Church

Saint Catherine of Siena Catholic Church

1.4 mi

Iglesia de Cristo Pentecostal Hispana Church

1.5 mi

Nearby

Studio Movie Grill CityCentre

1800 ft

Restaurants

Taste of Texas Restaurant

4100 ft

10505 Katy Fwy

Chula's Sport Cantina 2

900 ft

10516 Katy Fwy

Buffet City

900 ft

10516 Katy Fwy Ste K

Pappadeaux Seafood Kitchen

4100 ft

10499 I-10 Katy Freeway

Antony's Deli

3300 ft

10523 Katy Fwy

Pappasito's Cantina

4600 ft

10409 Interstate 10 Frontage Road

Taste of Texas

4100 ft

10505 Katy Freeway

Pluckers Wing Bar

4500 ft

10407 Katy Fwy

Pappas Restaurants

4600 ft

10409 I-10 # I10

Fadi's Mediterranean Grill

4600 ft

10403 Katy Fwy Ste 150

Fuddruckers

4700 ft

10500 Town and Country Way

Niko Niko's Greek & American Cafe

1900 ft

1040 W Sam Houston Pkwy N

Murphy's Deli

2500 ft

1050 W Sam Houston Pkwy N

Reviews and Ratings

Feedback from previous guests about their experience.

58%

were satisfied with the hotel and would gladly return

5.8/10

Guest rating

Rooms

7.6

Location

8.8

Service

7.4

Dining

6.6

Fred

United States of America, December 2024

7.4/10

I stayed at Holiday Inn Express & Suites Memorial - Citycentre for two nights. overall, the experience was pleasant. The breakfast could use some improvement, especially with the pancakes and bacon. but the staff, especially Suzette, was welcoming and helpful throughout my stay.

Rooms

7.0

I stayed in a King Suite - Non-Smoking, which was clean and comfortable. but the TV options were limited since there was only one app available.

Service

8.0

The service was generally good. Suzette was particularly helpful when I needed fresh towels and handled my requests professionally.

Location

9.0

The location was excellent. it’s close to many restaurants and grocery stores, making it convenient for our needs.

Dining

6.0

Breakfast was not up to par. the pancakes were quite small and the bacon looked undercooked, which was disappointing.

Facilities

7.0

The facilities were decent. everything was clean and the area felt safe, but the TV options and internet issues could be improved.

Mark

United States of America, December 2024

5.0/10

I had a pleasant stay overall at the Holiday Inn Express & Suites, with excellent responsiveness from the staff regarding my bed requests. However, I did face some initial confusion over my booking, which they quickly resolved. The location was a major plus, being close to restaurants and shops, making my trip convenient.

Rooms

8.0

The room was clean and comfortable, though the beds were a bit softer than I prefer. I had initially requested two queen beds but ended up with a king, which was sorted out well by the staff.

Service

9.0

The staff were professional and accommodating. They responded promptly to my requests and were understanding of my needs, which made my check-in process very smooth.

Location

9.0

The hotel’s location was fantastic, right next to I-10, making it super convenient for my travels. There are plenty of dining options nearby, including a Tex-Mex restaurant.

Dining

6.0

While my breakfast experience could have been better, the selection was decent, though I wouldn't recommend it for vegan guests. I've definitely had better breakfasts elsewhere.

Facilities

8.0

The hotel offered a range of facilities, including dry cleaning and housekeeping, which added to the convenience. Plus, being next to shopping options was a nice benefit.

Ben

United States of America, November 2024

5.4/10

I had a decent stay at Holiday Inn Express & Suites Memorial - Citycentre. The staff was incredibly friendly and responsive, which made a big difference during my visit. However, I noticed a musty odor upon entering my room, and the cleanliness could have been better. Overall, I enjoyed the location and the comfortable bed, but some issues impacted my experience.

Rooms

8.0

The room had a musty smell, and I felt it could have been cleaner. However, the bed was very comfortable and provided a good night's sleep.

Service

8.0

The staff was very friendly and quick to help with requests. They truly made my stay enjoyable.

Location

8.0

The hotel’s proximity to I-10 was convenient for my travels, and it had easy access to the city center and nearby attractions.

Dining

7.0

Breakfast was included, but I was disappointed to find that there were no bacon or scrambled eggs on the buffet.

Facilities

8.0

The hotel offers essential facilities like housekeeping and laundry services, which were helpful during my stay.

Ernest

United States of America, November 2024

5.4/10

I had a somewhat mixed experience at Holiday Inn Express & Suites Memorial - Citycentre. On the bright side, the location was excellent, close to everything I needed. The room was clean and comfortable, which I really appreciated. However, I faced some issues with my booking. I was given a room that didn’t match what I reserved, and the staff didn’t seem to show much concern for the oversight.

Rooms

6.0

The room I received was clean and comfortable, but I was downgraded from what I booked without prior notice. I found the beds to be soft, which made my night more pleasant after a long day of travel.

Service

5.0

The customer service was lacking in empathy when I addressed the room issue. There was no real attempt to solve the problem, which left me feeling frustrated.

Location

9.0

The hotel is located in the Memorial area, close to a bunch of restaurants and grocery stores, which made things super convenient during my stay.

Dining

7.0

The breakfast was pretty standard, typical American buffet fare, which was okay but not really good.

Facilities

7.0

I didn't use all the facilities, but it seemed like they had the basics covered like housekeeping and laundry, which I found convenient.

Charles

United States of America, November 2024

6.0/10

I had a nice stay, but there were some ups and downs. The hotel felt clean and modern, and I appreciated the 24/7 coffee available. However, I did encounter a few issues like a broken sun shade in my room. Overall, it was a comfortable experience that I would still recommend.

Rooms

9.0

The King Suite was spacious and clean, providing a good atmosphere for relaxation, even though the sun shed was broken.

Service

7.0

Most of the staff were polite and helpful, but my check-in experience was a bit lacking, as I had to wait and the check-in attendant was quite silent.

Location

9.0

The hotel is conveniently located near the I-10, which was great for my travels, and there are good dining options nearby, including a Tex-Mex restaurant.

Dining

7.0

Breakfast was decent, though some pastries were a bit stale, and I really liked having coffee and tea available all day.

Facilities

9.0

The facilities were well-maintained and clean, and I appreciated the special security presence at night, which made me feel safe parking my car.