What is the check-in and check-out policy at Holiday Inn Express & Suites Memorial - Citycentre By Ihg?
Check-in is at 16:00 and check-out is at 11:00.
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Holiday Inn Express & Suites Memorial - Citycentre By Ihg, Houston
129US$
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Key details
About the Hotel
10500 Katy Freeway,
Houston,
Texas,
United States,
77043,
Texas
- Close to CityCentre
Great
8.5
8.7
4.0
Loved by guests
"I love how it's gated and there is security."
"The hotel was very nice. Our room was spacious and comfortable."
"Friendly staff and a very clean room and common areas."
Holiday Inn Express & Suites Memorial - Citycentre By Ihg, a 3-star hotel in Northwest Houston district, features an
Premium Room Amenities
All 123 rooms at Holiday Inn Express feature
Breakfast and Snacks
Holiday Inn Express Memorial-CityCe serves a daily
Leisure Business Facilities
The property maintains a
City Center Location
Located in
Must-do experiences
- Savor breakfast tacos at Velvet Taco just minutes away.
- Visit the Menil Collection for free, stunning art exhibits.
- Explore the local food scene at Houston's Farmers Market.
- Catch a show at the historic Alley Theatre downtown.
- Take a stroll at Buffalo Bayou Park for beautiful city views.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
2 persons
28 m²Â
1 King-size bed
Shower
Coffee machine
room details
Queen Suite Two Queen Beds Hearing Accessible Bathtub Non-Smoking
2 persons
56 m²Â
2 King Size Beds
Shower
Coffee machine
room details
Queen Suite Two Queen Beds
2 persons
28 m²Â
2 King Size Beds
Shower
Coffee machine
room details
King Room Hearing Accessible Non-Smoking
2 persons
46 m²Â
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
Dining
- Restaurant
- Picnic area/ Tables
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Holiday Inn Express & Suites Memorial - Citycentre, onsite dining blends convenience with delightful American flavors. The inviting setting offers a chance to fuel up for the day ahead with a bountiful breakfast, perfect for families and travelers alike.
Location
10500 Katy Freeway,
Houston,
Texas,
United States,
77043,
Texas
Map view
10500 Katy Freeway,
Houston,
Texas,
United States,
77043,
Texas
City landmarks
Shopping Area
Memorial City Mall
2.5
km
Shopping Area
CityCentre
1.3
km
Amusement Park
Bendwood Park
1.3
km
Shopping Area
Town and Country Village
1.3
km
Landmark
Studio Movie Grill CityCentre
980 m
Landmark
Houston Community College
660 m
Landmark
Tilt Family Entertainment Ctr
760 m
Mosque
Masjid Elfarouq
870 m
Landmark
Elfarouq Mosque
880 m
Church
Pines Presbyterian Church
1.1
km
Church
Tallowood Baptist Church
1.2
km
Landmark
Dong San United Methodist Church
1.2
km
Landmark
ComedySportz Houston
1.3
km
Landmark
Commemorative Plaque to Anne Wilford
1.3
km
Church
Episcopal Church of the Holy Spirit
1.4
km
Landmark
Cinemark Memorial City
1.8
km
Church
Encourager Church
1.5
km
Landmark
Texas knife makers supply
1.6
km
Landmark
Texas United Methodist College
1.6
km
Church
Fair Haven United Methodist Church
1.6
km
Event hall
Virtuosi of Houston
1.6
km
Church
Saint Andrew Lutheran Church
1.9
km
Church
The Refuge
1.9
km
Landmark
Edith L. Moore Nature Sanctuary
2.9
km
Landmark
Exhilarama
2.1
km
Landmark
Galerie Spectra
2.2
km
Landmark
Spring Woods High School Baseball Field
2.9
km
Landmark
Iglesia Bautista Nestali
2.2
km
Church
Saint Catherine of Siena Catholic Church
2.3
km
Landmark
Memorial for John "Wade" Williams & Supercat Awards
2.5
km
Nearby
Studio Movie Grill CityCentre
530 m
Restaurants
Taste of Texas Restaurant
1.2
km
10505 Katy Fwy
Pappadeaux Seafood Kitchen
1.2
km
10499 I-10 Katy Freeway
Buffet City
250 m
10516 Katy Fwy Ste K
Antony's Deli
990 m
10523 Katy Fwy
Pappasito's Cantina
1.4
km
10409 Interstate 10 Frontage Road
Taste of Texas
1.2
km
10505 Katy Freeway
Pluckers Wing Bar
1.4
km
10407 Katy Fwy
Pappas Restaurants
1.4
km
10409 I-10 # I10
Fuddruckers
1.4
km
10500 Town and Country Way
Fadi's Mediterranean Grill
1.4
km
10403 Katy Fwy Ste 150
The Tasting Room @ City Centre
960 m
818 Town and Country Blvd Ste. 100 CityCentre
Explore Houston
Nearby Attractions, Activities, Dining & Entertainment
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Fred
United States,
DecemberÂ
2024
7.4/10
I stayed at Holiday Inn Express & Suites Memorial - Citycentre for two nights. overall, the experience was pleasant. The breakfast could use some improvement, especially with the pancakes and bacon. but the staff, especially Suzette, was welcoming and helpful throughout my stay.
Rooms
7.0
I stayed in a King Suite - Non-Smoking, which was clean and comfortable. but the TV options were limited since there was only one app available.
Service
8.0
The service was generally good. Suzette was particularly helpful when I needed fresh towels and handled my requests professionally.
Location
9.0
The location was excellent. it's close to many restaurants and grocery stores, making it convenient for our needs.
Dining
6.0
Breakfast was not up to par. the pancakes were quite small and the bacon looked undercooked, which was disappointing.
Facilities
7.0
The facilities were decent. everything was clean and the area felt safe, but the TV options and internet issues could be improved.
Mark
United States,
DecemberÂ
2024
5.0/10
I had a pleasant stay overall at the Holiday Inn Express & Suites, with excellent responsiveness from the staff regarding my bed requests. However, I did face some initial confusion over my booking, which they quickly resolved. The location was a major plus, being close to restaurants and shops, making my trip convenient.
Rooms
8.0
The room was clean and comfortable, though the beds were a bit softer than I prefer. I had initially requested two queen beds but ended up with a king, which was sorted out well by the staff.
Service
9.0
The staff were professional and accommodating. They responded promptly to my requests and were understanding of my needs, which made my check-in process very smooth.
Location
9.0
The hotel's location was fantastic, right next to I-10, making it super convenient for my travels. There are plenty of dining options nearby, including a Tex-Mex restaurant.
Dining
6.0
While my breakfast experience could have been better, the selection was decent, though I wouldn't recommend it for vegan guests. I've definitely had better breakfasts elsewhere.
Facilities
8.0
The hotel offered a range of facilities, including dry cleaning and housekeeping, which added to the convenience. Plus, being next to shopping options was a nice benefit.
Ben
United States,
NovemberÂ
2024
5.4/10
I had a decent stay at Holiday Inn Express & Suites Memorial - Citycentre. The staff was incredibly friendly and responsive, which made a big difference during my visit. However, I noticed a musty odor upon entering my room, and the cleanliness could have been better. Overall, I enjoyed the location and the comfortable bed, but some issues impacted my experience.
Rooms
8.0
The room had a musty smell, and I felt it could have been cleaner. However, the bed was very comfortable and provided a good night's sleep.
Service
8.0
The staff was very friendly and quick to help with requests. They truly made my stay enjoyable.
Location
8.0
The hotel's proximity to I-10 was convenient for my travels, and it had easy access to the city center and nearby attractions.
Dining
7.0
Breakfast was included, but I was disappointed to find that there were no bacon or scrambled eggs on the buffet.
Facilities
8.0
The hotel offers essential facilities like housekeeping and laundry services, which were helpful during my stay.
Ernest
United States,
NovemberÂ
2024
5.4/10
I had a somewhat mixed experience at Holiday Inn Express & Suites Memorial - Citycentre. On the bright side, the location was excellent, close to everything I needed. The room was clean and comfortable, which I really appreciated. However, I faced some issues with my booking. I was given a room that didn't match what I reserved, and the staff didn't seem to show much concern for the oversight.
Rooms
6.0
The room I received was clean and comfortable, but I was downgraded from what I booked without prior notice. I found the beds to be soft, which made my night more pleasant after a long day of travel.
Service
5.0
The customer service was lacking in empathy when I addressed the room issue. There was no real attempt to solve the problem, which left me feeling frustrated.
Location
9.0
The hotel is located in the Memorial area, close to a bunch of restaurants and grocery stores, which made things super convenient during my stay.
Dining
7.0
The breakfast was pretty standard, typical American buffet fare, which was okay but not really good.
Facilities
7.0
I didn't use all the facilities, but it seemed like they had the basics covered like housekeeping and laundry, which I found convenient.
Charles
United States,
NovemberÂ
2024
6.0/10
I had a nice stay, but there were some ups and downs. The hotel felt clean and modern, and I appreciated the 24/7 coffee available. However, I did encounter a few issues like a broken sun shade in my room. Overall, it was a comfortable experience that I would still recommend.
Rooms
9.0
The King Suite was spacious and clean, providing a good atmosphere for relaxation, even though the sun shed was broken.
Service
7.0
Most of the staff were polite and helpful, but my check-in experience was a bit lacking, as I had to wait and the check-in attendant was quite silent.
Location
9.0
The hotel is conveniently located near the I-10, which was great for my travels, and there are good dining options nearby, including a Tex-Mex restaurant.
Dining
7.0
Breakfast was decent, though some pastries were a bit stale, and I really liked having coffee and tea available all day.
Facilities
9.0
The facilities were well-maintained and clean, and I appreciated the special security presence at night, which made me feel safe parking my car.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Holiday Inn Express & Suites Memorial - Citycentre By Ihg provides visitors with a free full breakfast.Â
Children & extra beds
There are no extra beds provided in a room.Â
There are no cots provided in a room.Â
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
103
Former name
holiday inn express & suites memorial - citycentre, an ihg hotel
FAQs
About Holiday Inn Express & Suites Memorial - Citycentre By Ihg
Is parking available at Holiday Inn Express & Suites Memorial - Citycentre By Ihg?
Free private parking is available on-site without reservation needed.
What recreational amenities does Holiday Inn Express & Suites Memorial - Citycentre By Ihg offer?
Guests can enjoy an outdoor swimming pool and a fitness center.
Which dining options are available at Holiday Inn Express & Suites Memorial - Citycentre By Ihg?
The hotel features an on-site restaurant serving American cuisine, along with a complimentary breakfast.
How far is Holiday Inn Express & Suites Memorial - Citycentre By Ihg from the nearest airport?
The hotel is 38 km from William P. Hobby Airport.
What room amenities are included at Holiday Inn Express & Suites Memorial - Citycentre By Ihg?
Rooms feature air conditioning, a desk, a coffee machine, a refrigerator, a microwave, a flat-screen TV, and a private bathroom.
Are there any famous attractions near Holiday Inn Express & Suites Memorial - Citycentre By Ihg?
Nearby attractions include Memorial Park, 14 km away, and Houston Arboretum and Nature Center, located 13 km from the hotel.
What business facilities are available at Holiday Inn Express & Suites Memorial - Citycentre By Ihg?
The hotel offers a 24-hour business center and complimentary Wi-Fi throughout the property.
What nearby restaurants can guests find close to Holiday Inn Express & Suites Memorial - Citycentre By Ihg?
Nearby restaurants include Taste of Texas and Pappasito's Cantina, both located 1 km from the hotel.
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